Secure Shell Access (SSH)

Your hosting data is accessible through Secure Shell (SSH). SSH access is disabled for the SFTP account by default, but you can simply turn it on within the Service Centre. Also, external developers can be given access by adding their SSH key to the respective hosting package in the Service Centre.


Enabling SSH

To enable SSH for the SFTP user, please login to the Service Centre as administrator for your account. Select the domain name of the SFTP user. Under the 'Hosting' tab select 'Email-accounts' in the bottom left-hand pane and click the pencil in front of the SFTP user account (usually 'webmaster'). Set the Login Shell to 'Shell Access' using the drop down menu, and save. It make take a few minutes to completely process your changes.

Login with SSH

Use your command-line tool of choice to login into the SFTP-server with ssh. Use the following command, and replace with your SFTP username:


ssh -l

SSH activation for your account can be done via the account configuration in our Service Centre.

SSH keys for remote access

With SSH keys you can login on your hosting at without any need of the password of the SFTP account. In this way you can give a web developer or someone else access to your website without having access to your Service Centre account. You can add multiple SSH keys and in this way give several people access to your hosting.

What are SSH keys?

SSH keys are some kind of public key system where a key pair is used that consists in a public key and a private key. You can upload the public key to your hosting package and after that you can login there with your private key.

This can be understood as a key and a lock, which are then the private key and the public key respectively. You place the lock (public key) on that which you want to secure, in this case your hosting package, and subsequently you have access with your key (private key).

In addition to support of SSH keys by all SSH programs, some SFTP programs, such as FileZilla support SSH keys as well.

Managing SSH keys

Managing SSH keys

Before you can upload an SSH key, first you or the one who wants access needs to generate an SSH keypair. How to do this exactly depends on your operating system. With an Internet search many easy-reference manuals can be found.

To manage SSH keys in the Service Centre, go to 'Hosting' and then to 'SSH keys'. On that page you see an overview of all SSH keys that have access to your hosting package.

  • Adding an SSH key: click on 'Add SSH key', paste the SSH key in the field Public Key and click on 'Create'
  • Removing an SSH key: click on the rubbish bin for the particular SSH key

Modifying an SSH-key

An SSH key cannot be modified. So if an SSH key does need to be modified, the old one should be removed and the new one should be uploaded.