Backup

Enable backups

Backups operate on disk image level. To enable backup for a disk image through our Service Centre, please take the following steps:

• In the top menu choose VPS Cloud
• In the left menu choose Disk images
• Enable backup by making sure the backup switch is on in the table for the disk image of your system

Stateless backup

If you selected backups to be made, it is important to consider that Greenhost only makes stateless backups. This means that, while the system is running, we make a snapshot of the filesystem and copy this data to our backup platform.

Although the snapshot is atomic, it can mean there is inconsistency in higher levels of the system, like the database files or the file system journal files.

For production platforms we strongly advice to use a stateful backup of your data. This is very application specific and as such Greenhost can not offer this.

Backup frequency

Backups are made daily. 7 daily and 4 weekly backups are kept on the platform.

Costs

We charge you for the additional diskspace required for the backup. The recurring costs therefore depend on the size of the disk. The price for having backups enabled is approximately 1/3 of the cost for the diskspace of the VPS.

Restoring the backups requires manual labor from our side, and is therefore charged at our hourly rate.

Restoring data from backups

Depending on the data needed, there are different methods to restore your data. Roughly, we can either make the backup available as a separate disk, or restore the VPS to a previous state.

Please contact support to discuss the options.