Backups operate on disk image level. To enable backup for a disk image through our Service Centre, please take the following steps:
- In the top menu choose VPS Cloud
- In the left menu choose Disk images
- Enable backup by making sure the backup switch is on in the table for the disk image of your system
If you selected backups to be made, it is important to consider that Greenhost only makes stateless backups. This means that, while the system is running, we make a snapshot of the filesystem and copy this data to our backup platform.
Although the snapshot is atomic, it can mean there is inconsistency in higher levels of the system, like the database files or the file system journal files.
For production platforms we strongly advice to use a stateful backup of your data. This is very application specific and as such Greenhost can not offer this.
Backups are made daily. 7 daily and 4 weekly backups are kept on the platform.
Restoring data from backups
Please contact support to restore data of backups. Depending on the data needed different approaches can be applied. In most cases, labor costs will be charged for restoring a backup.