Lost password

Regular email password

If you lost the password to a regular email account, please contact your administrator and ask for an new password. If you have the administrator credentials yourself, but do not know how to change the password for other (email) accounts, please have a look at this helpdesk page.

Administrator password

If you lost the password to the administrator account, you can request a reset link through this page. This link will be sent to the email address of the primary contact person.

Safety requirements for passwords

A new password should consist of at least 8 characters, one capital letter and one number or a special character. Never use existing passwords. We recommend using a password manager like KeePass to enable you to create longer and more complex passwords without the need to memorise them. Do not use passwords you are also using elsewhere.